• FAQ

Here’s some of the most common questions we get. Choose one to expand and view the answer.

I'm a longtime subscriber, how do I login to the new site?

For security reasons, we weren’t able to transfer your old password when we upgraded the website. You can reset it by submitting your email address here. You may also know your username from the old site, but it’s best to use your email because if you input an email we don’t have in our system website will let you know with an error report saying “invalid username or email.” That way you won’t spend time waiting for instructions that will never arrive in your inbox.

Once you submit your email successfully the website will let you know your instructions are on the way. If you have a gmail account we recommend checking your “promotions” folder. Other email servers may get the email in their spam filter. It should arrive immediately, but sometimes it can take 10 minutes to arrive.

If your password reset email never shows up, or if none of the email addresses you work in the form, please use the contact us form to let us know your first and last name. We will get you up and running as soon as possible. Thank you for your patience!

 

How do I subscribe or renew a subscription to one of the newsletters?

Shop for your subscription in the store. Be sure you log in to your account during checkout so your purchase extends an existing subscription.

 

When does my subscription expire?

Check your existing subscription expiration date at the top of the My Account page.

 

Where can I take the CME post-tests for newsletter issues?

CME post-tests for newsletter issues are available for up to one year after publication date. All the available post-tests are listed at the bottom each newsletter page.

CME Post-Tests are also listed at the bottom of each individual issue page, which you can find in the newsletter issue archive on the righthand sidebar.

 

Where can I take the CME post-test for a book that I purchased?

When you are logged in to the site, you can view all the books and associated materials you purchased in the Books and Courses section of the My Account page. You can also select the links below to take CME post-tests for books.

If going to those pages doesn’t give you access to the test, our system doesn’t recognize that you’ve purchased the book with CME credits, or you are not logged into the site. If it’s your first time logging into our new website you will need to reset your password by submitting your email address here.

 

Where can I view the PDF and eBook versions of the book(s) I purchased?

When you are logged in to the site, you can view all the books and associated materials you purchased in the Books and Courses section of the My Account page. You can also select the links below to view your PDF and eBook files.

If going to those pages doesn’t give you access to the books, our system doesn’t recognize that you’ve purchased the book with CME credits, or you are not logged into the site. If it’s your first time logging into our new website you will need to reset your password by submitting your email address here. If you’re logged in and it still doesn’t show your access please use the contact us form to let us know.

 

Can I earn ABPN Self-Assessment Credits for Maintenance of Certification using Carlat Publishing’s newsletters and books?

Yes. Shop for access to our ABPN Self-Assessment courses in our store. Each course item details the number of credits available and the materials that make up the course. Once you’ve purchased them, instructions for accessing those courses are available to you in the Book and Course section of your My Account page.

 

Are there free materials or sample issues I can browse before subscribing?

Sample PDF issues of each newsletter are available in the store items:

Sample pages, including table of contents are available for each book here:

In addition, we regularly post free quick tips on our blog, and you can access a wide variety of free articles on an ongoing basis by registering here.

 

How many CME credits am I required to earn to maintain my license?

This varies depending on your profession and the state where you practice. We’ve compiled this list of resources to check your CME requirements.

 

Can institutions such as clinics, hospitals, libraries, school, government organization, and group practices purchase bulk subscriptions?

Yes. If you are a small to mid-size group practice (less than 20 practitioners), please use the contact us form so we can work with you to set up a bulk subscription that suits your needs.

If you are a larger organization such as a clinic, hospital, library, school, or government organization, we can offer an institutional subscription that automatically logs users on your computer system into the website to give them access to the articles. Please use the contact us form to get in touch with us about that.